Available 24/7 for urgent matters Call or WhatsApp 24/7: +44 7429 535705contact@atlas-claims.comLondon · Acting worldwide

Home · Privacy notice

Privacy notice

How we collect, use and protect personal data.

Last updated: 7 October 2026

Who we are

Atlas Claims is a trading name of ATLAS SOVEREIGN LTD, registered in England & Wales (company no. 15597496), registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. We are the controller of the personal data described in this notice under the UK GDPR and the Data Protection Act 2018. Contact: contact@atlas-claims.com.

What we collect

When you contact us we collect your name, company, email, phone number, the details of your matter and any documents you send. In handling a case we may also process business contact details of the other party and their representatives, and personal data contained in documents relevant to the dispute.

Why we use it, and our lawful basis

We do not use your data for automated decision-making or profiling, and we do not sell it.

Cookies and tracking

This website does not use cookies, analytics or advertising trackers. All fonts, images and videos are served from our own site, so visiting it does not send your data to third parties. For this reason no cookie banner is needed.

Who we share it with

Only where needed for your matter: the other party and their advisers; solicitors, surveyors, translators or local agents we engage with your approval; and our service providers, including Netlify (website hosting and form handling), our email provider, and WhatsApp for messages you choose to send us there.

International transfers

Because we act worldwide and some providers are based outside the UK, data may be transferred abroad, for example to the United States. Where this happens we rely on UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework where applicable) or the UK International Data Transfer Agreement or Addendum.

Security

Our website is served only over encrypted connections, and access to case files is restricted to those working on your matter.

How long we keep it

Enquiries that do not lead to an engagement are deleted within 12 months. Case files are kept for six years after the matter closes to meet legal and accounting requirements, and then securely deleted.

Your rights

You have the right to access, correct or delete your data, to restrict or object to processing, and to data portability. Email us to exercise any of these rights; we will respond within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

WhatsAppAvailable 24/7